These conditions of sale are concluded on the one hand by the company Torregano Com with a share capital of € 7,622.45 whose head office is located in Paris, registered in the Paris Trade and Companies Register under the number RCS Paris 429 465 578, hereinafter called “Torregano Com” and managing the surfaces-sensibles.com site and, on the other hand, by any natural or legal person wishing to make a purchase via the surfaces-sensibles.com website called below- after "the buyer".
Article 1: object
The present conditions of sale aim to define the contractual relations between Torregano Com and the buyer and the conditions applicable to any purchase made through the surfaces-sensibles.com website. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale of which the buyer acknowledges having read before ordering. Before any transaction, the buyer declares to have full legal capacity, allowing him to be bound under these general conditions of sale.
The Torregano Com company retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.
Article 2. Products
The products offered are those which appear on the surfaces-sensibles.com site of the company Torregano Com, within the limits of available stocks. The Torregano Com company reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description containing its main technical characteristics. The reproductions are as faithful as possible but do not bind the Seller. The sale of the products presented on the surfaces-sensibles.com site is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.
Article 3. Tariffs
The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the rate of VAT may be reflected in the price of the products. The company Torregano Com reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order.
Article 4. Order and payment methods
Before any order, the buyer must create an account on the surfaces-sensibles.com site. The account creation section is accessible directly from the top menu bar on the right. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. The Torregano Com company offers the buyer to order and pay for their products in several stages, with the following payment system:
- Secure payment by Paypal or bank card (via the PAYPAL system): the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), verifies the delivery address or gives a news. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by Paypal". The next step offers him to check all of the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to confirm his order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the secure PAYPAL interface in order to securely enter their Paypal account or personal credit card references. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In the event of fraudulent use thereof, the buyer may require the cancellation of payment by card, the amounts paid will then be re-credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven to be made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the card holder must contest, in writing, the debit with his bank, within 70 days of the transaction, or even 120 days. if the contract binding it provides for it. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written dispute formed by the holder. No costs of restitution of the sums can be charged to the holder.
The confirmation of an order implies acceptance of these conditions of sale, the recognition of having perfect knowledge of it and the renunciation to avail itself of its own conditions of purchase. All the data provided and the confirmation recorded will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, the company Torregano Com will send him by e-mail confirmation of the registration of his order.
If the buyer wishes to contact the company Torregano Com, he can do so either by mail at the following address: Torregano Com 198 rue de Vaugirard 75015 Paris; either by email to the following address: firstname.lastname@example.org, or by phone at +33 6 11 72 35 88
Article 5. Retention of title
The Torregano Com company retains full and entire ownership of the products sold until full payment of the price, in principal, costs and taxes included.
Article 6. Withdrawal
Under article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for return costs.
Article 7. Delivery
Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by UPS, delivery service with tracking, delivery without signature. Delivery times are given for information only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. The Torregano Com company can provide the buyer with the tracking number of their package by e-mail. The buyer is delivered to his home by his postman. Transport risks are the responsibility of the purchaser from the moment the items leave the premises of the company .Torregano Com. The buyer is required to check in the presence of the UPS attendant or the delivery person, the condition of the packaging of the goods and its contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.
Article 8. Guarantee
All products supplied by the Torregano Com company benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In case of nonconformity of a product sold, it can be returned to the company Torregano Com which will take it back, exchange it or refund it. All complaints, requests for exchange or reimbursement must be made by post to the following address: Torregano Com 198 rue de Vaugirard 75015 Paris, within thirty days after delivery.
Article 9. Liability
The Torregano Com company, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet such as loss of data, intrusion, virus, breakdown of the service, or other involuntary problems.
Article 10. Intellectual property
All the elements of the surfaces-sensibles.com site are and remain the intellectual and exclusive property of the company Torregano Com. No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.
Article 11. Personal data
The Torregano Com company undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. All information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by mail to the following address: Torregano Com 198 rue de Vaugirard 75015 Paris
Article 12. Settlement of disputes
These distance selling conditions are subject to French law. For all disputes or litigation, the competent court will be that of Paris